FREQUENTLY ASKED QUESTIONS

We have compiled our most frequent asked questions for you in one page. Just click on the desired question to view it’s corresponding answer. 

Relax, we’re very easy going and had many first-timers coming here before, you will be put at ease from the moment you enter until you leave! The appointments are only 1 on 1 so we can focus our attention on your needs.

We are Cindy and Victoria, we run this service from our home near Tower Bridge, London.  You can read more about us in the “About Us” Page.

We are located near the iconic Tower Bridge in central London, United Kingdom. About 7 minutes walk from Bermondsey station (Jubilee line). Our premises are situated in a normal residential apartment block, there are no signs or indicators of our business in the building to keep things discreet. We will send our full address to you upon booking an appointment.

This information is located in the menu bar under the Packages & Prices tab on the navigation bar. If you wanted a more bespoke service, just let us know what you’re after and if it’s possible we will back to you with a quote.

Simply send us a message through our Contact page and we will coordinate an appointment with you as soon as possible.

We are aware and taking our customers discretion very seriously, therefore your makeup will be taken off completely and thoroughly before the end of your session and there will be no traces left what so ever. You will leave exactly as you came in.

We always ask permission from our clients before putting any pictures up, we respect your privacy if you prefer not to be included in our gallery or our social media. If you are concerned about privacy let us know so we can re-assure you.

No problem, just let us know. You don’t have to have your pictures taken during your appointment.

You’d be surprised how many of our clients thought the same way only to discover how beautiful they looked once they were all dolled up by us. A professionally applied male to female makeup can really transform a face, whether very masculine or just an ordinary face to make it look very feminine. We also have a variety of body shapers and corsets to achieve a great “hourglass” figure making you even more feminine. So be rest assured that you are in good hands 🙂

On arrival, you will be greeted by Cindy or Victoria and taken into a private room, where we can sit and chat to get to know you and discuss briefly about your appointment over a cup of tea/coffee if you’d like. All appointments are 1 on 1 basis, and discretion is kept at all times. 

Once on the makeup chair, we will begin working on your face, fully transforming and dolling you up. This takes about 1 – 1.5 hours. Then we can begin choosing a few outits to try. You are always welcome to let us know of any preferences you may have so we can help execute your vision. If you have no idea or experience with dressing we will select a few options that we think would best suit your shape, height & age. 

Not at all, there are many techniques to cover legs/chest/arm hair with the right clothes and opaque hosiery. So don’t let this minor detail prevent you from coming.

That’s totally fine, We will supply all the clothes/wigs/shoes and accessories for you unless asked us otherwise, we have so much to choose from, in all different sizes and styles.

We currently hold sizes 10-24 in dresses and tops/skirts, and 6-13 in shoes (UK sizes). We have literally hundreds of clothing options and combinations over 3 huge wardrobes. Most of our outfits are evening wear, and you will find some very sexy clubwear, elegant dresses, tops and skirts, evening gowns, cocktail dresses and lingerie. The brands we stock are of high quality that will make any woman jealous! We also have quite a bit of more casual clothing if you ever fancy us taking you out for a day trip dressed.

Yes we do! We have tons of gadgets like hips and bum pads, corsets, waist cinchers and more to create that beautiful “hourglass figure” 🙂

No, most of the times these cleavages are created by either using a smart taping and makeup techniques or more commonly by using a prosthetic silicone breastplate which we love using on our clients!

Yes of course, we are very meticulous with the makeup removal process and make sure there are no residues left so you can have a peace of mind.

We are just outside of it, so make sure to plan your route carefully before coming, so you don’t end up within the congestion zone. You still however, will need to pay ULEZ if your car is not exempt. 

 

Yes we do, we have a free private parking space garage exclusively for our visitors just underneath our building.

We accept credit card payments, Paypal, bank transfers and cash. However to schedule an appointment a 50% advance payment (deposit) is needed so if you are hoping to just pay by cash you would need to send a cash deposit to our address (at your own risk).

The transaction will show up as ALTEGO on your card statement, and not boys will be girls.